Date and Time Reminders
For the convenience of Neurology Center of Fairfax’s patients, a computerized appointment reminder system will call your preferred phone number two days prior to the date of your appointment. There is an option to contact us in case you have an appointment date or time conflict. If you do not answer your phone, the system will leave an appointment reminder message. If you have no answering device set up for your phone, you will not receive a reminder.
Patient Verification Reminders
At each visit, you will be asked to verify your information including your insurance as well as your preferred pharmacy’s name and phone number. If any of the information you have provided to us is different from what your pharmacy has on record, the electronically submitted prescription may be rejected. Please double-check all information with care so that our team can best meet your needs.
Cellular Phone Etiquette
Please be sensitive to others in our waiting room if you use your cell phone. Cell phones may not be used during your appointment time.
Appointment Arrival Time
We request that all patients arrive 15 minutes prior to an in-office visit or test and 30 minutes prior to an in-office consultation in order to complete the necessary paperwork and be ready for your visit with your physician.
Patients are placed in the examination room prior to the time of their appointment to be ready for their visit with their physician.
If you arrive late for your appointment, we may need to reschedule your appointment. If you cannot complete your paperwork by the scheduled time of your appointment, we may reschedule your appointment for another day.
Patients who arrive late for their appointments disrupt the schedules of other patients and may be rescheduled.
Your cooperation is appreciated.
Cancelations and Rescheduling
Neurology Center of Fairfax has a 48-hour cancelation policy. If you must change the date or time of your appointment with less than 48 hours notification, a cancelation fee will apply.
As a courtesy to all Neurology Center of Fairfax patients, if you are more than 5 minutes late for your scheduled appointment time, you will be rescheduled. If you prefer, we will make every effort possible to work you in; however, there may be a wait time.